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Customer Support
Help Center Article
How-to support article. Steps, screenshots, common gotchas, related links. Plain language.
Step 1
Get the skill
Pick one. Copy to paste straight away, or download help-center-article.md to keep.
Step 2
Paste it into your AI
Write before launch, not after tickets pile up. Audit top 10 articles quarterly.
▸Preview the skill· what gets copied
Write a help center article.
Topic / task: {{TASK}}
Audience expertise: {{NOVICE / INTERMEDIATE / EXPERT}}
Product context: {{PRODUCT}}
Screenshots available: {{LIST or NONE}}
Structure:
1. Title (the task in plain language: "How to do X")
2. Quick answer (50 words, for the top searchers)
3. Step-by-step (numbered, screenshot reference per step)
4. Common errors and fixes (3 to 5)
5. When this does not apply (edge cases)
6. Related articles (3 links)
7. "Still stuck? Contact us" block with channel + hours
Voice: helpful, not chirpy. India English. Under 800 words.Works with: Claude · ChatGPT · Gemini · Any model
By Rishi Jain
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