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Customer Support
Support Ticket Reply Generator
Customer support replies that resolve fast and feel human. Empathy, fix, next step, signature.
Step 1
Get the skill
Pick one. Copy to paste straight away, or download support-reply-template.md to keep. · Used 1 times
Step 2
Paste it into your AI
Paste into Zendesk / Freshdesk / Gmail. Personalise the customer name and tone. Resolve within 24 hours weekday IST.
▸Preview the skill· what gets copied
Generate a support reply.
Customer message: {{TICKET}}
Issue category: {{CATEGORY · billing / shipping / refund / how-to / bug / complaint}}
Tone: {{TONE · warm-professional / fast-direct / apologetic}}
Brand voice: {{VOICE}}
What I can offer: {{REMEDIES · refund / replacement / credit / fix steps}}
Return:
1. Acknowledge what they wrote (specific, not generic)
2. Show you heard the emotion (1 line, empathy without grovel)
3. The fix or answer (numbered if multi-step)
4. What they need to do next (1 line, optional)
5. Sign-off (name, role)
Under 120 words. No "Sorry for the inconvenience" robot phrase. India English where natural.Works with: Claude · ChatGPT · Gemini · Any model
By Rishi Jain
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